Refund policy

Last updated 9 November 2026

You can ask for a full refund within 7 days of buying the course, as long as you have watched less than a quarter of it. The course and its files are digital and reach you straight away, so after that point, or after 7 days, we may decline a refund.

How to ask

Email omkarsanil@nookandglow.com with the email address you paid with and the payment ID from your Dodo Payments receipt. You don't need to give a reason.

What happens next

• We reply and approve eligible refunds within 3 working days.
• Dodo Payments, our merchant of record, returns the money to your original payment method. Banks usually take 5 to 10 working days to show it.
• Your course access and licence key stop working once the refund goes through.

Chargebacks

Please email us before you dispute a charge with your bank; it's faster. Opening a dispute pauses access while it is open. This policy doesn't affect any right you have under consumer law or your card network's rules.